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Support

Warranty 

All 9:ZERO:7 framesets come with a five year warranty, except the Whiteout Team Edition which comes with a three year warranty.  All 9:ZERO:7 brand parts carry a one year warranty.

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Warranty is extended to the original owner only, and proof of purchase is required.  The warranty covers defects in materials and craftsmanship, including manufacturing defects.  The warranty does NOT cover any damage or defects caused by abuse, accidents, or other incidents that are not the result of normal use of the product.  

Video Tutorials

Do you have questions on your 9:ZERO:7?  Check out these helpful videos, and if you still have questions, please fill out the form below and we will get back to you ASAP!

How-To Video #1: Headset Install
How-To Video #2: Race Face Crank Install
How-To Video #3: SRAM Level brake hose sizing & trimming
How-To Video: Converting your Fatbike to Tubeless